Refund Policy
Last updated: August 1, 2026
This Refund Policy describes when refunds or order credits apply, how to open a case, and expected timelines. We aim for fair outcomes when delivery cannot be completed as described. Always contact support before opening a bank chargeback.
When refunds apply
You may request a refund if your order was not started within the stated delivery window, was not delivered at all, or was significantly incomplete due to a fault on our side.
When refunds do not apply
Refunds are not available for orders cancelled by the customer after delivery has started, for incorrect links or private accounts provided by the customer, or for platform actions outside our control.
How to request a refund
Contact support via WhatsApp, live chat, or email at support@myfreefollower.com with your order ID and account email. We review requests within 24–48 hours.
Payment method refunds
Approved refunds are returned to your original payment method where possible. Crypto payments may be refunded in crypto or account credit by agreement.
Partial delivery and partial refunds
If only part of an order was delivered due to our error, we may offer a partial refund or completion of the remaining quantity. Partial refunds are calculated from the undelivered portion, not the full order total.
Chargebacks and payment disputes
Opening a chargeback with your bank before contacting support may delay resolution and lead to account suspension. Always email support@myfreefollower.com with your order ID first so we can investigate delivery logs.
Refund processing time
Approved refunds are initiated within 1–3 business days after approval. Crypto refunds depend on network confirmation times. You receive email confirmation when a refund is processed.
Contact for refund requests
Email support@myfreefollower.com, WhatsApp (+44 7544 368792), or Telegram (@buycheapfollowerr) with your order ID, account email, payment method, and a short description of the issue. Incomplete requests may take longer to review.