Refund Policy
Last updated: August 1, 2026
We want every order to land cleanly. If we cannot deliver what you paid for, contact us and we will work through a fair resolution.
When refunds apply
You may request a refund if your order was not started within the stated delivery window, was not delivered at all, or was significantly incomplete due to a fault on our side.
When refunds do not apply
Refunds are not available for orders cancelled by the customer after delivery has started, for incorrect links or private accounts provided by the customer, or for platform actions outside our control.
How to request a refund
Contact support via WhatsApp, live chat, or email at support@myfreefollower.com with your order ID and account email. We review requests within 24–48 hours.
Payment method refunds
Approved refunds are returned to your original payment method where possible. Crypto and balance payments may be credited to your account balance or refunded via an agreed method.